The Ethical Air Gap™: Governing AI Before It Acts
In telecom and fiber, AI is moving past copilots and analytics. It's becoming embedded directly in operational decision-making — service qualification, pricing and promotional recommendations, retention actions, dispatch prioritization, outage workflows, care and support. And in more and more environments, those recommendations are wired straight to execution. That's where the governance challenge begins. The architecture most organizations have built follows one simple pattern: AI generates an outcome, and operational systems act on it immediately. Often…