Series Introduction: The Ethical Air Gap™
Over the past year, most AI conversations have focused on models: How powerful they are. How fast they’re evolving. How they compare. But I believe we are approaching a much larger enterprise challenge. AI is no longer just generating content. It is increasingly participating in operational decision-making. And in industries like telecom and fiber broadband, that shift has major implications. AI is beginning to influence: customer qualification pricing and offers dispatch prioritization outage response customer care recommendations operational workflows fulfillment and provisioning decisions The technology is…
