Jay Carlson is a visionary technology executive with a career spanning decades, marked by transformative leadership in telecommunications and technology.
At Charter Communications, Jay served as Chief Information Officer (CIO), where he led groundbreaking initiatives, including the IT and infrastructure consolidation of Time Warner Cable, BrightHouse, and Charter. He unified three Enterprise Resource Planning (ERP) systems and harmonized Customer Relationship Management (CRM) platforms. His contributions to cybersecurity included over 15 U.S. and international patents, pioneering advancements in binary code cloaking and ciphering schemas.
Jay began his career at Centel Telecommunications in the 1980s, where he deployed the company’s first SONET systems and developed TVRO (Television Receive-Only) systems, transforming national television and audio services. At Jones Intercable, he oversaw technology strategies across six states and Hawaii, deploying the first HFC (Hybrid Fiber-Coaxial) network with cutting-edge laser technologies.
As Chief Technology Officer (CTO) at 21st Century Telecom, Jay introduced Illinois’ first HFC pre-DOCSIS high-speed data service and created the innovative Distributed-Ring-Star (DRS) architecture. At Ameritech New Media, he advanced fiber-optic systems and Network Management Systems (NMS) nationwide.
At Universal Access, Jay, as Senior Vice President and CTO, pioneered "Meet-Me" facilities and Telco Hotels, enhancing global connectivity for major telecommunications companies. His leadership advanced cross-connect services and last-mile connectivity, benefiting providers worldwide.
Jay's public service at the State of Illinois as Deputy Director of CMS showcased his transformative impact on government technology. As the state’s first CTO, he consolidated 48 agencies’ technology operations, reducing annual expenses by $2.2 billion. He connected universities, research institutions, and municipalities via the Illinois Century Network (ICN) and strengthened cybersecurity in the post-9/11 era.
Jay’s career exemplifies innovation, operational excellence, and transformative leadership, leaving a lasting legacy in telecommunications and technology. His work continues to inspire the next generation of technology leaders.
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